Pick up the newspaper, surf the web, and every day you will read numerous news media accounts regarding disaster situations and disruptive events. Recently, there have been reports of how the Gulf oil spill, H1N1 pandemic, flooding in the Nashville region, Virginia Tech massacre, and Heartland Payment Systems data breach (to name just a few) have had a significant impact on organizations and the individuals they serve.
However, incidents which are disruptive to business enterprises are not all headline grabbing, catastrophic events. Ask yourself, what would be a disaster for your organization? Disruptions come in all shapes and sizes. Your challenge could have its origins in any number of smaller events such as a power outage, server crash, telecommunications disruption, weather emergency, workplace violence, product recall, data breach, or vendor / supply chain disruption.
How well will your organization respond to such an occurrence? Do you have the proper planning in place to safeguard the business and serve the customer? Would your team members know what to do in the event of a disaster circumstance? Have you established the required redundancies needed to meet recovery time objectives? How effective will your Business Continuity Plan be when put to the test?
The old saying goes something like this, “Someone important expects that your organization has this covered”. Whether that someone is your customer, patient, student, shareholder, regulatory agency, lender, community stakeholder, etc. there is an expectation that your plan is in place and will actually work!
We have substantial experience and expertise in all phases of the business continuity program development and data breach incident response planning processes. We have conducted engagements spanning from business impact analysis and risk assessment, to comprehensive program and plan development, through to testing and change management strategy development and implementation.
Our proven solutions objectively determine your organization’s ability to respond effectively in the event of a crisis. We provide Preparedness Reviews / Assessments, Plan and Program Development Services, and Table Top Test Exercises. Each service is designed to help our clients pinpoint weaknesses to be addressed, to provide recommendations for improvement, and to assist in the development of action plans which will ultimately work when needed.
- Preparedness Assessments
We help our clients evaluate their level of preparedness, and to understand the risks and threats they face to daily operations. Our comprehensive report provides client team members with findings and recommendations along with prioritized action steps required to address areas in need of improvement.
- Plan and Program Development
We assist the client in team building of the organization’s Business Continuity Program Team / Data Breach Incident Response Team and work with team members in the planning of recovery steps and establishment of recovery capabilities to be implemented. The result is an improvement of entity preparedness to respond in the event of a disaster or breach situation.
- Table Top Exercises
Following the completion of the planning process, we develop testing and change management strategies to assure the program will be effective and stays current with client operational changes.